We are very excited and looking forward to work with you on new projects and great products in the near future.
We are aspired to deliver excellent services and products. To prevent misunderstandings and delays we would like to discuss some general conditions and prerequisites for a smooth collaboration.
There are literally hundreds of different web browsers and their versions in the market. For desktop computers, for tablets, smartphones, different operating systems and for mouse input or touchscreens. In fact, there are even ones that only display pure text.
Naturally you want to provide your website to any of these browsers, each operated by potential customers of your business. Yes, we can do that, with one small limitation though:
We support all common web browsers of the last years
(Chrome, Firefox, Edge, Internet Explorer, Safari, Opera)
We support all screen sizes responsively as well as optimizations for print
(Desktop, Tablet, Smartphone)
We do not support the over eight years old Internet Explorer 8 (or older) and no exotic niches browsers
Although the market share numbers vary from sources and regions, it is generally expected that only a low one-digit percentage still uses such aged browsers. All major IT companies (like Apple, Google or Microsoft) have already dropped support for those browsers as well.
Modern web browsers have extensive capabilities to display effects like animated transitions, color gradients, static or animated 2D and 3D transformations and shadows. However, not every browser supports all those functions.
Thanks to the conecpt of Graceful Degradion though, we are able to let these browsers fall back to a more simple, but still fairly decent version. In other words: Your website looks nice on somewhat older browsers, but not exactly like on modern ones.
Printed media like business cards or flyers can be designed precisely and to the point. Format and size of the final product are known and fixed. The printer exactly produces the desired image.
The output devices of websites are, however, unknown: Unknown screen sizes, unknown resolutions, unknown color reproductions, unknown input methods, unknown devices and unknown users. The web industry has grown quite confident in delivering websites to all these possible configurations. However:
A website can not be implemented to look perfect on every device. It is generally required to be flexible and prepared to compromise in certain situations.
We strive for a transparent and honest development process. That means: When we start with a project, we provide a (password protected) development environment (on our server or yours). You have anytime online access to this environment in order to follow, observe and comment the ongoing progress.
Usually we need your active participation while building the website, including contents like texts and pictures and – if necessary – login data to important infrastructures.
When you test your website during development, it is likely that errors occur occasionally. This is normal. The website is still under construction.
Sometimes though the website isn’t even broken, but your browser has not yet fetched the latest files from the server. When we notify you about fixed errors but the error seems to remain: Please retry with different devices or reload the page multiple times.
When you notify us about errors or problems, please provide an adequate description of the problem. The famous statement “The page does not work” is regularly driving software developers into madness. 😉
Sometimes there are multiple opinions on a matter. Should that menu slide down or appear in a dialog? Should this page open in a new tab or in a popup window? Of course, you always have the last word, and this is perfectly fine, since you know your business and your customers better than anyone else.
However: Trust our advice on technical subjects from time to time. We deal with such questions every day!
Now let’s create something great!